To reset your password , please click here. You will have to enter the email that you used to create an account. Once you receive the reset link, it will be valid for only 2 hours. For a step-by-step guide on how to reset your password, watch the “Password Reset” video.
To retrieve your username, please click here. You will have to enter the email that you used to create an account, and an automated email will be sent to you with your username. For a step-by-step guide on how to retrieve your username, watch the “Username Retrieval” video.
To better assist you with email verification, please watch the "Email Verification" video.
To find a Language Assessment Centre in Ontario, please click here and for other provinces in Canada (except Ontario) click here.
The Online Self-Assessment Results are unofficial and cannot be used for placement into the ESL and LINC programs. In order to access classes in your community, you are required to complete an official language assessment. To find and book an appointment at a Language Assessment Centre in:
Canada (outside Ontario):
As CLB-OSA results are unofficial, they cannot be used for citizenship purposes. For information regarding language requirements for citizenship, please refer to the Immigration, Refugees, and Citizenship Canada website at
Upon completing an assessment, your approximate benchmark range will be displayed, and the “Send Results” option will be available. Also, you can send your most recent test results by clicking “Send Results”, which can be found in “User Dashboards”. However, CLB-OSA does not keep a record of all the test results. For a step-by-step guide on how to send your assessment results to your email, please watch the “Emailing Results” video.
You will need to enter your username and password exactly as you have created. Please note that your password is case sensitive, so when entering the password, please make sure that you type the login credentials exactly as you created, which includes uppercase and lowercase letters, numbers, special characters and spaces.